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The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift
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The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift
The Customer Success Economy is a comprehensive guide for businesses looking to stay ahead of the competition in today's fast-paced digital landscape.
With technical excellence and traditional competitive advantages no longer enough, this book provides actionable insights on how to transform your organization into a customer-centric powerhouse.
Learn how to integrate your digital offerings into a philosophy of customer success, and discover the importance of churning less to achieve recurring revenue and long-term growth.
This book offers practical examples and specifics on how to transform organizational charts, leadership roles, responsibilities, and strategies, ensuring that every aspect of your business works together in total service to the customer.
Don't miss out on this opportunity to gain a competitive advantage in the most relevant and important arena today - making and cultivating happy customers.
©2020 Gainsight, Inc.
(P)2020 Gildan Media
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