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Enterprise Service Management (ESM): The art of ESM in the era of AI, blockchain and metaverse (Paperback)

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Enterprise Service Management (ESM): The art of ESM in the era of AI, blockchain and metaverse (Paperback)

Enterprise Service Management (ESM): The art of ESM in the era of AI, blockchain and metaverse (Paperback)

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Enterprise Service Management (ESM): The art of ESM in the era of AI, blockchain and metaverse (Paperback)

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Looking to optimise your organisation's service delivery and maximise value creation? Enterprise Service Management (ESM) is the management approach you need.

In this comprehensive guide to ESM, you will learn everything you need to know to succeed in the modern digital environment.

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