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    • Raving Fans: A Revolutionary Approach to Customer Service

    Raving Fans: A Revolutionary Approach to Customer Service

    By Amazon

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    $ 15.00

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    Price last updated : Jul 12, 2024 2:55 PM

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      Raving Fans: A Revolutionary Approach to Customer Service

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      Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

      America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast.

      RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

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