Crucial Accountability, Second Edition: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

The Crucial Accountability program is a comprehensive solution for addressing performance issues in any setting, from the workplace to the family dinner table.

By learning how to hold others accountable in a constructive and respectful manner, you can improve communication, build trust, and achieve better results.

This innovative approach is based on 10,000 hours of observation and teaches you how to deal with common infractions such as insulting tone, missed deadlines, and difficult family conversations.

Don't let unaddressed problems erode your organization's performance or strain your personal relationships.

Take control with Crucial Accountability.