Cómo tratar con gente difícil (Serie Inteligencia Emocional HBR nº 7) (Spanish Edition)

The Secret to Dealing with Difficult People is a groundbreaking guide to understanding and managing challenging personalities in the workplace.

Written by experts from Harvard Business Review, this book provides cutting-edge research on how our emotions respond to difficult individuals and offers practical strategies for developing empathy and resilience.

With this powerful toolkit, you'll learn how to: Maintain your composure in tense conversations Stand firm against hurtful comments Determine if you're the problem in a difficult relationship This book is a must-read for anyone looking to improve their relationships at work and beyond.

With its wealth of knowledge and practical advice, The Secret to Dealing with Difficult People will help you achieve greater success and happiness in your personal and professional life.