Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a comprehensive guide for preventing and resolving conflicts in the workplace, providing practical techniques for identifying opportunities for growth and productivity.

Fully revised and updated with new chapters on leadership and transformational conflict coaching, this third edition includes a foreword by Warren Bennis and presents case studies and examples of successful conflict resolution strategies.

Whether you're a manager, employee, union representative, or human resource expert, this book is an essential tool for maintaining stable and productive workplaces.