Architecting Itsm: A Reference of Configuration Items and Building Blocks for a Comprehensive It Service Management Infrastructure

This comprehensive guide provides a complete blueprint for architecting an IT service management supporting infrastructure, covering all aspects from toolsets and technologies to roles and responsibilities.

With detailed descriptions of CI types, toolset explanations, and role activities, this book offers a firm grasp on the data, functions, services, processes, organization, and technologies required for effective IT service management.

The author's extensive experience in the field makes this reference an invaluable resource for anyone looking to build or improve their IT infrastructure.

Don't miss out on this opportunity to transform your IT operations and gain a competitive edge!