The Crisis of Care: Affirming and Restoring Caring Practices in the Helping Professions: 9780878405589: Phillips, Susan S., Benner, Patricia

There is a crisis in caring for persons that cuts across the boundaries of the helping professions.

Patients in hospitals feel depersonalized, students suffer from inadequate attention, clients wonder if therapists really care about them, and parishioners feel unknown in their places of worship.

Caregivers are rewarded for efficiency, technical skills, and measurable results, while their concern, attentiveness, and human engagement go unnoticed within their professional organizations and institutions.