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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together by James P. Womack (2005-10-11)
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together by James P. Womack (2005-10-11)
As consumers, we have a greater selection of higher quality goods & services to choose from, yet our experience of obtaining & using these items is more frustrating than ever.
At the same time, companies find themselves with declining customer loyalty & greater challenges in fulfilling orders.
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