Lean in a High-Variability Business: A Graphic Novel about Lean and People at Zingerman’s Mail Order
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Lean in a High-Variability Business: A Graphic Novel about Lean and People at Zingerman’s Mail Order
John Dewey famously pointed out, 'We don't learn from experience.
We learn from reflecting on experience.' Here's your chance to learn as the three authors reflect on the (successful) struggle to build a Lean production and management system at Zingerman's Mail Order.
Thousands of people visit and benchmark ZMO.
This book delivers the backstory in a richly illustrated way.-- Mike Rother, author of the bestselling books Toyota Kata and The Toyota Kata Practice GuideThis clever and highly engaging graphic novel details a story about one organization’s Lean journey with inspiration from the Toyota Way.
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