Reinventing Revenue Cycle Management: Delivering Next-Level Patient Experiences

Book overview While the industry continues to undergo growing pains, transitioning to value-boosted care from fee-for-service, hospitals and providers are also fielding new challenges that have emerged on the regulatory, technology, and patient-consumer fronts.

Hospitals and providers are in a race against one another to find new ways to attract and retain patients.

Now that patients are assuming greater financial responsibility for their healthcare costs, whether voluntarily or involuntarily, their expectations are high about having a positive clinical and financial experience.