QBQ! The Question Behind the Question : Practicing Personal Accountability at Work and in Life (CD-Audio)

from gopfolk

Culture of my new department This is like most corporate books - a very quick read. Even at 140 pages you definitely can read it over your lunch hour. The concept is pretty simple and I have to admit had I read this prior to leaving my last role I might still be there...glad this book waited unti...

from MelanieTid

My manager just gave this to all the new hires to read. I liked it a lot, and I think it will help me actually ask better questions. The anecdotal style made it a quick read, and kept it interesting.

from DBJones

A nice little business book about accountability. Very short, it can be read in one sitting, it does offer many nice soundbites managers can use.

from DBJones

A nice little business book about accountability. Very short, it can be read in one sitting, it does offer many nice soundbites managers can use.

from claytonhowl

Truly godawful. Firmly in the school of "take a single decent but common-sense idea and develop it into a pseudo-religious doctrine, then beat it over your reader's head over the course of 100+ large-print pages." A common thread in the stories he presents as examples are customer service workers...