from michael

This is not just about this specific item, but also pertaining to Walmart as a whole. From their warehouse, customer service, corporate, complaints, etc. I have attempted to purchase item back in November and here we are end of February. Since I have written emails, called customer service a...

from Buyer

Bought Nov 2022, first use in 2023 (didn't use purchase because it's been cold and grass didn't grow), the plastic eye that holds the draw string to start the mower already broke. Can't return it because I bought it at end of last year. Now I have to start by pulling from the motor instead.

from carol

1st thing. You have to attach the handle when you pull it out of the box, fine. But I had to drill out the hard plastic that was covering the hole. 2nd, all 4 wheels are inverted, they are all leaning in towards the mower, I haven't tried to mow yet but if this thing does roll, it will probably w...

from Sonya

Lawn Mower was damaged upon arrival in the box no atteniton to detail when packing. call customer service placed on hold fo 45mins to no answer wal-mart needs to stop selling this product until they get there act togther at customer service for power smart.

from GrumpyOldMan

Smelled gas immediately upon opening the box. The height adjustment for the back wheels was broken and the front didn't work. There was oil and gas in the mower and marks where the bolts for the handle was put on previously and removed, so the mower was obviously returned and resold to me as new.