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    • The Civility Solution : What to Do When People Are Rude (Hardcover)

    The Civility Solution : What to Do When People Are Rude (Hardcover)

    By Walmart

    4 (22)

    $ 17.97

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    Price last updated : Aug 11, 2024 1:20 AM

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      The Civility Solution : What to Do When People Are Rude (Hardcover)

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      Customer Reviews

      4 of 5

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      Walmart

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      from debnance

      Our America is just crying out for a book like that. We Americans are rude. Have we always been this way? Or is it just our increased number of human interactions that make for more rudeness. In any case, Forni takes on every possible case of rudeness and proposes what we are to do about it. His ...

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      from shadowofthewind

      This is an excellent book that describes why people are rude, how it affects people, and what to do about it. This type of book should be in the professional collections of a workplace. Working in a service industry, this would be an essential book to read on how to handle and diffuse rude situat...

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