from busywife8

The stand has pits in it and the cups have blemishes.

from Mightnotwantthis

One of the mugs was chipped on arrival. The SHIPPER did a good job with all the "popcorn," but the Mr. Coffee packaging was minimal. One mug was chipped AND the finish (chroming) on the metal rack was spotty. Not a good job. If you buy in-store, you will be able to check each mug and the rack for...

from shjb

The set would be great if it arrived intact , but the mugs were broken and chipped. What I got for my money was a mug tree, so by itself, it's not worth the price.

from sharl

I ordered these cups because I wanted 15 oz. cups and that's what they say in the description. but when they arrived I measured them and they only hold 12oz!! so I sent them back. They are really nice cups but could not use them as we have a keurig coffee maker and need a larger cup size.

from

When I received the item, 1 cup was chipped, I'm still waiting for word on when a replacement cup will be available, it appeared to have happened in the original item box, love the set, just wish I could get a replacement cup, I contacted customer service but have had no word on when or if it can...