Send: Why People Email So Badly and How to Do It Better (Hardcover) by David Shipley, Will Schwalbe

from jeffrayc

Interesting read. Lots of practical tips on getting more out of the emails that you write. Not necessarily the technical stuff, more the practical, "English" stuff. Info on what to say / not to say in an email, when is an email appropriate and other good tidbits. An easy read, and a good referenc...

from dflanag

Subtitled as "The Essential Guide to Email for Office and Home", Send is an authoritative, slim volume designed to address some of the tricky issues that make email a powerful but potentially dangerous tool. David Shipley, Op-Ed Page Editor of the New York Times, and Will Schwalbe, Editor-in-Chie...

from kristenn

One of those advice books where I didn't really learn anything new, but sometimes those are the best kind. They act, instead, as reassurance. Very succinct and practical, with plenty of vivid examples.

from dmcolon

Send is a rather brief introduction to email; sort of an Emily Post for the internet. On the whole, it's an quick and reasonably pleasant read, but I didn't get anything profound from it and yet I rather liked the book. It had an Aristotelian thoroughness to it and covers many different types of ...

from karenmerguerian

Basic, no nonsense guide to email. The emphasis of the book is on manners and conventions, not technology. There is a lot of discussion of tone, the subtleties of punctuation and use of features such as cc, how to handle awkward situations, and when not to use email. Lots of examples are included...