How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way
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How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way
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from GlennBell
This book covers the principle of accountability. The author explains the need for settling expectations and following up with people to make sure expectations are met. The manager must explain the reason for completing tasks and get buy in from the workers. The book elaborates on this idea with ...
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