Measuring and Managing Performance in Organizations (Paperback) by Robert D Austin, Tom DeMarco, Timothy R Lister

from dvf1976

Not recommended unless you're responsible for designing an incentive system for your job. Unfortunately, I fit right into the above description. In my case, there were certainly parts that were compelling as it argued that incentives chase out good behavior and replace it with dysfunctional behav...

from ipreuss

This book presents a simple and compelling mathematical model for why motivational metrics for complex work lead to dysfunction. There is also some discussion of alternatives. Highly recommended to anyone who thinks about improving performance of workers by measuring aspects of their work.

from ipreuss

This book presents a simple and compelling mathematical model for why motivational metrics for complex work lead to dysfunction. There is also some discussion of alternatives. Highly recommended to anyone who thinks about improving performance of workers by measuring aspects of their work.