Our case does not exist problems listed below: Headset cannot fit the case perfectly Very flimsy and not well made The handle ripped in a short time Zipper is stuck all the time and easy to break Unacceptable peculiar smell Advantages of Choosing LTGEM Case: Durable Exterior and Soft Interior Sturdy Hand Strap makes transportation easy Smooth but Strong Zipper ensures better using experience NOTICE Scratch Shockproof Semi waterproof Dustproof Only a case The headset is not included