from Sal

I've been trying to connect with this robot vacuum since I purchased it. I want to somehow think it'll magically connect one day. I have messaged the company and after some research, it seems as if the company has gone out of bussiness.. so, that being said no Neato for me. I will be returning th...

from MsKim

I had the Neato d5 no problem. Needed a longer run time for a larger home. Bought d10 well what a waste of my time and money!! Moving things out of the way only to watch him beat up my new furniture.

from Charles

Neato is no longer in business. There is no technical support available for their products and new products will not connect properly to their network. The D10 I received will not connect to the myNeato app. Can not be used until connected. No one to speak with to resolve. No Tech Support =...

from Aura

comes with a broken charging cord, so be prepared

from Owen

With the help of my electrical engineer son could never get software app on iPad or iPhone to recognize the robot or authenticate. Consequently, could never get to the part of the app that allows robot to clean.