Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

The Crucial Conversations book is a must-read for anyone looking to improve their communication skills in high-stakes situations.

With fully updated content, this New York Times bestseller provides powerful strategies for mastering difficult conversations and achieving the desired outcome.

Learn how to be persuasive rather than abrasive, identify and address lag time, and communicate effectively across digital mediums.

Whether in the workplace or personal life, the skills taught in this book will help you navigate even the most challenging conversations with ease.

Don't let crucial conversations catch you off guard - get the tools you need to succeed with Crucial Conversations.