Conversas difíceis: Como discutir o que é mais importante (Portuguese Edition)

The book "Inteligência Emocional Applied to Difficult Moments in Life" by Daniel Goleman, Patton, and Heen is a game-changer for anyone who wants to navigate challenging conversations with ease and confidence.

With 15 years of research and real-life examples, this book provides a step-by-step approach to handling difficult talks with less stress and more success.

You'll learn how to: • Decrypt the hidden elements of each difficult conversation • Start a conversation without getting defensive • Hear the unspoken meaning behind what isn't being said • Stay balanced in the face of attacks and accusations • Move from emotional reactions to problem-solving strategies This commemorative edition includes a new section on "10 questions people ask about difficult conversations." Don't miss out on this opportunity to transform your ability to handle tough talks – order now!