The Art of Communication in Nursing and Health Care - by Theresa Raphael-Grimm (Paperback)

This comprehensive guidebook, "Navigating Difficult Patient and Professional Interactions with Confidence and Compassion," is a must-read for healthcare professionals looking to improve their communication skills in challenging situations.

Written by a practicing psychotherapist with nearly 30 years of experience, the book provides practical strategies for building effective patient relationships, managing emotions, and overcoming biases and stereotypes.

With a focus on mindfulness principles, the guide offers concrete examples and tips for communicating effectively in difficult situations, including dealing with demanding patients, maintaining professional boundaries, and managing clinician emotions.

Whether you're a nurse or other healthcare clinician, this book will give you the tools you need to provide compassionate care with confidence.