How to Measure Anything - 3rd Edition by Douglas W Hubbard (Hardcover)

How to Measure Anything, Third Edition by Douglas Hubbard is a comprehensive guide for managers who want to make informed decisions in their businesses.

This book provides practical methods for measuring intangible aspects of an organization such as customer satisfaction, organizational flexibility, technology risk, and technology ROI.

The author, a recognized expert in the field, shares his approach that has been used across various industries and shows how any problem can be measured using proven methods.

With new measurement methods added to this edition, readers will find valuable insights on how to measure those things they thought were impossible to quantify.

This book is a must-read for anyone looking to make data-driven decisions in their organization.