Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service

Getting Service Right is a groundbreaking book that uncovers the hidden reasons why employees struggle with customer service, and provides practical strategies for overcoming these obstacles.

With real-life examples from well-known organizations and scientific research, this book offers a comprehensive approach to improving customer service at all levels of an organization.

Whether you're an employee, manager, or business owner, this book will give you the tools you need to deliver outstanding service that exceeds your customers' expectations.

Don't let poor customer service hold your business back - get Getting Service Right today and start providing the exceptional service that will keep your customers coming back for more!