This Is Service Design Doing: Applying Service Design Thinking in the Real World

This comprehensive guidebook, "Service Design Thinking," is a must-read for any organization seeking to establish a customer-centric culture.

With practical facilitation guidelines, hands-on descriptions of every step, tool, and method used, and a consistent model for breaking down silos within an organization, this book provides the tools necessary to improve customer experience and build sustainable business success.

Embedding service design successfully in an organization is no longer a challenge with this definitive guide.

Don't miss out on the opportunity to transform your customers' experiences and drive business growth - get your copy of "Service Design Thinking" today!