This Is Service Design Doing - by Marc Stickdorn & Markus Edgar Hormess & Adam Lawrence & Jakob Schneider (Paperback)This item is not available

This comprehensive guidebook, "This is Service Design Thinking," provides a practical framework for establishing a customer-centric culture in any organization.

With contributions from leading experts in the field, including Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, and Jakob Schneider, this book offers a hands-on approach to service design thinking, including facilitation guidelines, specific tools and methods, and real-world examples of successful implementation.

Whether you're a seasoned professional or just starting out in the field, this book will give you the knowledge and confidence you need to create exceptional customer experiences that drive business success.

Don't miss out on this opportunity to transform your organization's approach to service design - order "This is Service Design Thinking" today!