12: The Elements of Great Managing - by Gallup & James K Harter (Hardcover)

The book "12: The Elements of Great Managing" is a groundbreaking guide for managers and employees of companies large and small, offering practical insights and inspiring stories of successful management.

Based on Gallup's 10 million employee and manager interviews spanning 114 countries, the book reveals the 12 essential elements of great managing, including creating a compelling mission statement, building trust, and fostering a culture of accountability.

The authors weave these insights with recent discoveries in neuroscience, game theory, psychology, sociology, and economics to provide a comprehensive understanding of what it takes to motivate employees and achieve success.

With real-world examples from call centers, hotels, hospitals, and other settings around the world, "12" is an invaluable resource for anyone looking to improve their management skills and create a more engaged workplace.