Difficult Conversations is a comprehensive guide to navigating challenging conversations with ease and success.

With its proven step-by-step approach, this book will teach you how to decipher the underlying structure of difficult conversations, start conversations without defensiveness, listen for the meaning of what is not said, stay balanced in the face of attacks and accusations, and move from emotion to productive problem solving.

Whether you're dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client, Difficult Conversations will give you the tools you need to have those tough conversations with less stress and more success.

Don't let difficult conversations hold you back any longer - get your copy of Difficult Conversations today!